Privacy Policy

Last updated: 1 January 2025

Vyanastrot Global Services ("Vyanastrot", "we", "us", or "our") is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services.

1. Information We Collect

We collect information that you provide directly to us, including name, email address, phone number, company name, and the content of any communication you send through our website contact forms or email.

We also collect certain technical information automatically when you visit our website, including IP address, browser type, referring URLs, pages visited, and time spent on pages.

2. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide requested information about our services
• Communicate with you about service engagements, proposals, and updates
• Improve and optimise our website and service communications
• Comply with applicable legal obligations
• Send our newsletter and industry insights where you have subscribed

3. Legal Basis for Processing (GDPR)

For individuals in the European Economic Area, we process personal data on the following legal bases: contract performance, legitimate interests, consent, and legal obligation.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and conducting our business, subject to strict confidentiality obligations.

5. Data Security

We implement and maintain ISO 27001-certified information security controls to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, to provide our services, and to comply with our legal obligations. Business contact information is retained for up to seven years following the end of a commercial relationship.

7. Your Rights (GDPR / DPDPA)

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise any of these rights, contact our Data Privacy Officer at [email protected].

8. Cookies

Our website uses essential cookies to function correctly and analytics cookies to understand usage patterns. Please see our Cookie Policy for details.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. International Transfers

Where we transfer personal data outside India or the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by relevant regulatory authorities.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.

13. Contact Us

For privacy-related enquiries, contact our Data Privacy Officer:
Email: [email protected]
Post: Data Privacy Officer, Vyanastrot Global Services, Nashik, Maharashtra, India