Build Your Career in
Business Process Excellence
Join one of the fastest-growing BPO, KPO, and Digital Operations companies. Whether you're starting your career or bringing years of industry experience, Vyanastrot offers opportunities to learn, grow, and lead.
Why Work With Vyanastrot
We invest in our people the same way we invest in client outcomes — with structure, accountability, and a genuine commitment to growth.
Continuous Learning
Access structured training programmes, domain certifications, and mentorship from industry practitioners — from day one.
Fast Career Growth
Clear promotion pathways with defined milestones. High performers move quickly — we promote from within as a first principle.
Leadership Development
We identify and develop future leaders through dedicated L&D tracks covering people management, client handling, and operations excellence.
Employee Recognition
Quarterly performance recognition, annual awards, and real-time acknowledgement of outstanding contributions across all teams.
Modern Workspace
Professionally designed delivery centres built for productivity, collaboration, and comfort — equipped with modern infrastructure.
Real Client Exposure
Work directly on live enterprise accounts from day one. Our teams operate in client-facing environments with meaningful responsibilities.
Skill Development
Cross-functional training, technology tool exposure, and process excellence programmes that build skills the industry values.
Stable Career Opportunities
Backed by long-term client contracts and a growing global portfolio, Vyanastrot offers career stability you can plan around.
Our Culture
At Vyanastrot, culture is not a poster on the wall. It is how we operate every day — in delivery centres, client meetings, and team conversations. These six values are not aspirational. They are behavioural standards we hold ourselves and each other to.
Join Our Team Apply NowOwnership
Every team member takes personal accountability for outcomes — not just tasks. We own the result, not just the effort.
Integrity
We operate with full transparency — in performance reporting, client communication, and internal decisions.
Innovation
We challenge the status quo continuously. Better ways of working are not just welcomed — they are expected.
Teamwork
We succeed collectively. Cross-functional collaboration and peer support are how great work gets done at Vyanastrot.
Customer First
Every internal decision is filtered through a single question: how does this improve outcomes for our clients?
Continuous Improvement
We measure everything. We benchmark everything. Then we improve everything — consistently and without complacency.
Employee Benefits
We believe great work deserves great rewards. Our benefits are structured to support your professional growth, personal wellbeing, and financial stability.
Competitive Salary
Market-benchmarked compensation reviewed annually with structured merit increments.
Performance Incentives
Quarterly bonuses and performance-linked rewards tied to individual and team KPIs.
Training Programs
Funded domain certifications, process training, and soft skills development programmes.
Career Advancement
Defined promotion cycles with transparent eligibility criteria and internal mobility.
Flexible Shift Options
Shift options across day, evening, and night operations to support work-life balance.
Employee Recognition
Monthly, quarterly, and annual recognition for top performers across all departments.
Paid Leave
Generous paid leave policy including casual leave, sick leave, and festival holidays.
Friendly Environment
A respectful, inclusive, and supportive workplace culture backed by HR policy.
Team Events
Regular team outings, festival celebrations, sports days, and cultural events throughout the year.
Modern Infrastructure
State-of-the-art workstations, high-speed connectivity, and ergonomic work environments.
Current Openings
Explore open roles across operations, quality, technology, and management. Select any position to view full details.
Perfect for candidates beginning their professional journey. This role offers structured induction training and a clear pathway into operations.
Key Responsibilities
- Enter and maintain business data accurately across internal systems
- Verify and cross-check records against source documents
- Update Excel sheets and database systems as per SOPs
- Maintain documentation and filing in line with quality standards
- Follow established quality standards and escalation procedures
Requirements
- 12th Pass or Graduate in any discipline
- Basic computer knowledge and internet proficiency
- Familiarity with MS Office (Word, Excel)
- Good typing speed (minimum 30 WPM preferred)
- Attention to detail and accuracy focus
For candidates with prior data operations experience looking to grow their career in a structured BPO environment with enterprise-level exposure.
Key Responsibilities
- Handle large volumes of business data with high accuracy
- Verify, validate, and reconcile records against source data
- Generate operational and quality reports as required
- Maintain confidentiality of all client and business data
- Coordinate with operations and quality teams on daily targets
Requirements
- Graduate in any discipline
- Strong Excel proficiency (formulas, VLOOKUP, pivot tables)
- Excellent typing accuracy (minimum 40 WPM)
- 1–3 years of data entry experience preferred
- Ability to work in a high-volume, deadline-driven environment
A front-line customer engagement role for candidates with excellent communication skills and a strong customer-service orientation.
Key Responsibilities
- Make outbound calls to prospective and existing customers
- Qualify leads and update pipeline per defined calling protocols
- Schedule appointments and follow-ups as directed
- Update CRM systems with accurate call notes and outcomes
- Build and maintain positive customer relationships
Requirements
- Excellent verbal communication in Hindi and English
- Confident, clear, and professional telephone manner
- Basic computer knowledge and CRM familiarity
- Customer-focused attitude and resilience
- Graduate preferred; 12th pass with strong communication considered
A critical role in maintaining delivery excellence. Ideal for detail-oriented professionals with an analytical mindset and a drive for continuous improvement.
Key Responsibilities
- Audit completed work samples across operations teams
- Maintain and enforce accuracy and quality standards
- Prepare weekly and monthly quality performance reports
- Identify process gaps and recommend corrective improvements
- Coach operations agents on quality standards and error prevention
Requirements
- Graduate in any discipline
- Strong analytical and problem-solving skills
- Proficiency in MS Excel for data analysis and reporting
- High attention to detail and documentation discipline
- 1–3 years in a quality checking or audit role preferred
A leadership role for experienced operations professionals ready to manage a team, drive KPIs, and take accountability for delivery performance.
Key Responsibilities
- Lead and supervise a team of 10–15 operations agents
- Track, monitor, and report team KPIs against agreed SLA targets
- Coach team members on process adherence and quality standards
- Prepare daily and weekly performance reports for management
- Handle agent escalations and liaise with quality and operations leads
Requirements
- Graduate in any discipline
- Demonstrated leadership and people management skills
- Proficiency in Excel and reporting tools
- 3–5 years of BPO/operations experience with team handling
- Strong communication and conflict-resolution abilities
A senior operations leadership role responsible for multiple teams, SLA governance, client coordination, and continuous process improvement across delivery centres.
Key Responsibilities
- Supervise multiple operations teams across delivery functions
- Ensure SLA compliance across all assigned accounts and processes
- Monitor productivity, quality, and attendance on the floor
- Coordinate with clients on operational requirements and escalations
- Drive process improvement initiatives across assigned teams
Requirements
- Graduate; MBA Operations or equivalent preferred
- Demonstrated leadership experience in BPO/KPO operations
- Strong MIS, reporting, and data analysis skills
- 5+ years of operations experience including team management
- Client management and stakeholder communication experience
A people-operations role driving recruitment, onboarding, employee engagement, and HR administration across Vyanastrot's delivery centres.
Key Responsibilities
- Manage end-to-end recruitment for operations and support functions
- Drive structured onboarding and induction for all new joiners
- Run employee engagement initiatives and culture programmes
- Manage attendance, leave, and HR documentation systems
- Coordinate performance appraisal cycles and HR policy compliance
Requirements
- MBA in Human Resources or equivalent preferred
- Strong verbal and written communication skills
- Hands-on recruitment and candidate management experience
- 2–5 years of HR generalist experience in BPO/corporate environment
- Familiarity with HRMS tools and MS Office suite
Our Hiring Process
A transparent, structured process designed to be respectful of your time and straightforward from application to offer.
Submit Application
Apply online or send your CV to [email protected] with the role you are interested in.
HR Screening
Our HR team reviews your application and reaches out within 3 business days for a brief telephonic screening.
Assessment / Interview
A skills assessment or panel interview relevant to your applied role — conducted fairly and transparently.
Final Discussion
A final conversation with the hiring manager covering role expectations, team culture, and your career objectives.
Offer & Onboarding
Receive your formal offer letter and begin a structured onboarding programme from day one.
Life at Vyanastrot
From team celebrations to learning sessions and CSR activities — we build more than just careers.
Kickstart Your Career With Us
No prior experience? No problem. We believe in hiring potential, providing hands-on training, and helping fresh talent build successful careers in business process outsourcing, customer support, data operations, and digital services.
Submit Your Application
Even if no suitable opening is currently listed, we maintain an active talent pipeline. Submit your resume and our HR team will reach out when a matching role opens.
After submitting, your email client will open with your details pre-filled. Attach your resume (PDF or Word) and send — it reaches our HR team directly.
Frequently Asked Questions
Quick answers to the questions we hear most often. Not finding what you need?
Get in touch.
Join Our Growing Team
We're always looking for passionate professionals ready to build exceptional customer experiences and business operations. Explore exciting opportunities and become part of a team that values innovation, collaboration, and continuous growth.